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Privacy Policy

This website address is: https://www.theheartiststudio.co.uk. I am committed to protecting and respecting your privacy. This privacy policy explains your rights under the “General Data Protection Regulation” (GDPR). Please read the following carefully to understand my practices and treatment of your personal data.

What type of information I have

I collect and store the following personal data: your full name, email and telephone number as well as any additional information you provide when contacting me.

How and why I get your information and how I use it

I collect personal data whenever you book a discovery meeting via the relevant form or when you contact me via my contact form or by email. I only use your personal data to keep a record of communications and provide you with my services. I respect your privacy, and I will keep your personal information confidential except to the extent that I am compelled to disclose it by law (for example where fraud or other crime is involved) or to comply with an instruction of a regulatory body of competent jurisdiction.  

How I store your information

I store your information securely both electronically and in my printed filing system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

You have the right to ask me for copies of your personal information. 

Your right to rectification

You have the right to ask me to rectify information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure

You have the right to ask me to erase your personal information in certain circumstances. 

Your right to restriction of processing

You have the right to ask me to restrict the processing of your information in certain circumstances.

Your right to object to processing

You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability

You have the right to ask that I transfer the information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.        

 

Please contact me at michela@theheartiststudio.co.uk if you wish to make a request.

How to complain

If you wish to make a complaint about my processing of data please contact me at michela@theheartiststudio.co.uk

You can also complain to the ICO if you are unhappy with how I have used your data.        

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF        

Helpline number: 0303 123 1113

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